Monday, August 26, 2013

Is Your Roof Ready For Storm Season?

Your roof is often the only line of defense against Mother Nature’s fury. At this point, do you know the conditions that exist on your roofs? Not just your anticipated maintenance expenses and such, but which pitch pockets have issues or if there are voids or punctures in the membrane? Are the drainage ports properly sealed?

If you are not sure, give us a call now. As a RAMCON client, we will send an inspection crew at no expense to inspect your roof and determine how the roof is performing and if there are any areas that are likely to allow for direct water intrusion.

We’ll bring the existing assembly, age, conditions and concerns to your attention so you can make an educated decision towards how you wish to address the problems. There’s no sales pitch and no gimmicks, just a chance for us to help our clients and bring peace of mind.

To schedule your inspection for this week, please call (813) 663-9667 and ask to schedule a roof inspection.  We’ll handle the rest and you’ll have all the resources you need.

Tuesday, August 20, 2013

Hurricane Resources


Websites:
•   www.floridadisaster.org
•   www.redcross.org
•   www.hurricanpreparedness.com
•   www.flhsmv.gov/fhp/mis/HurricaneLinksTips.htm
•   www.nhc.noaa.gov/HAW2/english/intro.shtml

Phone Numbers:
•   American Red Cross Disaster Assistance (866) 438-4636
•   American Red Cross Missing Persons (877) LOVED-1S or (877) 568-3317
•   National Hurricane Center (800) 525-0321
•   FEMA Register for Assistance (800) 621-3362
•   FL Dept of Agriculture and Consumer Services (800) 435-7352
•   FL Dept of Financial Services Consumer Help Line (800) 342-2762
•   FL Dept of Financial Services Consumer TDD (800) 640-0886
•   Florida Division of Emergency Management (800) 320-0519
•   National Flood Insurance Program (888) 356-6329
•   National Flood Insurance Program TDD (800) 427-5593
•   Traffic Information (Travel Updates) 511 (From Cell Phone) 
 
 



Monday, August 12, 2013

RAMCON is Now a Certified Maintenance Professional

RAMCON has recently joined a program which certifies us as a maintenance professional. So what exactly does this mean? It means that were recognized as innovative leaders in the market. The statistics don’t lie; RAMCON has the highest quality rating in the entire state, the best safety record, and offers the longest and most comprehensive warranties available.

In order to qualify as a Certified Maintenance Professional, we had to commit to rigorous inspection protocols using the industry leader’s exclusive maintenance educational programs and standards. By becoming a Certified Maintenance Professional, we will perform the following vital services for your roof:
•   Perform yearly inspections
•   Communicate roof maintenance needs to you
•   Make maintenance related repairs as necessary
•   Provide documentation to you (and your manufacturer) that needed repairs have been made

At RAMCON we understand the importance of preventative maintenance and we know how a little preventative care can help you avoid major expenses in the long run. We understand that a preventative maintenance program can reduce or eliminate problems related to common causes of roof deterioration.

In fact, RAMCON and many industry manufacturers are so committed to helping you ensure the long term performance of your roof (which will maintain your guarantee coverage) that they have put together a Guarantee Extension which is designed to reward you for establishing an annual inspection and preventative maintenance program with us. Your participation won’t just help you meet the maintenance requirements of your manufacturer, but it will also extend the length of your manufacturer warranty by 25%- with no additional guarantee fee!

So how do you qualify for the 25% warranty extension? Its simple! As a certified maintenance professional, RAMCON will perform one or more annual inspections of your roof, perform any necessary maintenance and submit all necessary documentation to your manufacturer in order for you to qualify.

Monday, August 5, 2013

When A Roof Leak Is Really A HVAC Leak

When a building occupant spots water dripping from the ceiling, he doesn’t know or even care what the source of that water is. To him, it’s a roof leak.

We would like to address one common source of so called “roof leaks”: HVAC units mounted on the rooftop.

Bottom discharge vs. side discharge:
Bottom discharge HVAC units typically are mounted on a raised curb on the rooftop, and the ducting is mounted to the bottom of the unit and penetrates down through the curb. No ductwork is exposed to the weather in this situation. Side discharge units have with the ductwork exiting the side of the unit and continuing some distance along the rooftop until it penetrates the building.

How HVAC systems work:
A greatly simplified example of how an HVAC unit works will eliminate a discussion on how the refrigerant cycle works and concentrate on air flow. This starts when warm air from the interior is drawn into the return plenum, which then proceeds to the unit itself. At this point, the warm air flows through the filters and condenser coil, which looks like a car radiator and serves a similar function in cooling the air that flows through it. Air then flows through the blower fan, and finally down the supply ducts to provide cool air to the interior of the building. Since the return and supply sides of the unit are on opposite sides of the blower fan, the air pressure will be lower on the return side and higher on the supply side. What this means for us is that the return (lower pressure) side wants to suck in air (and any adjacent moisture), while the supply (higher pressure) side wants to blow air out. That is why most leaks occur on the return side.

Investigating Leaks:
Investigating leaks at HVAC units will start just like any other leak investigation, by visually checking conditions at the leak location inside the building. If the leak is at an HVAC unit, the return and supply plenums should be readily evident. The first step should be to determine exactly where the water is coming from. For example, is the water dripping down the outside of the unit from where it penetrates the roof deck? This may indicate that the leak is coming from the roof itself, but it is still possible the unit is the source. On the other hand, if water is dripping out of the bottom of the unit, and there is no water on the outside of the unit, the source will almost certainly be the unit.  Many times this investigation can be done while the unit is not actively leaking by following water stains. If the entry point cannot be determined by following stains, a water test may be needed. If the unit is  suspected of being the source of the leak, it would be a good idea to get the HVAC service tech involved, so he  can shut the unit down and the inside of the unit can be safely accessed. This will also prevent any disputes about the findings of the investigation. A cooperative approach is the way to go. After all, even if the HVAC unit is leaking, it’s usually not the service tech’s fault. His priority is that the unit heats and/or cools as it is designed to do.

At this point, the investigation will proceed onto the roof. Of course, this is the time to check the roofing components, flashings etc. When checking the unit, the place to start is the return section. This will usually mean opening the filter access panel, and may involve removing the filters to get a clear view. A common source of leaks is the seal at the access panel, and many times water is evident as soon as the panel is opened. It may be necessary to check the return itself. Reaching into the unit with a digital camera and taking pictures will sometimes address this issue. If the exposed ducts on a side discharge unit are suspected, they simply need to be sealed properly.

Making repairs:
Once the source of water entry has been determined decisions will need to be made on what to repair and who will do that repair. As a rule, if the leak is coming from inside the HVAC unit, i.e. from a bottom discharge unit, we prefer that the HVAC contractor perform the repair as he has more experience with the mechanics of the unit. However, if the leak is coming from exposed ductwork outside the unit, then we can certainly perform the repair, however either party you select can stop this as a leak source.